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Your trip to Green Hut Spa should be a relaxing, rejuvenating experience. This guide is developed to ensure just that. If you are unsure of anything, you should always call ahead.
Booking spa appointments - We would be glad to accommodate your appointment request, please book as far in advance as possible. We request a credit card or gift card in order to ensure getting the particular time, day, and therapist you want.
Therapists - Our spas have both male and female therapists, if you have a preference, do not hesitate to let your choice be known.
Punctuality - Ideally, arrive 15-30 minutes early so you can enjoy an unhurried transition into the spa. If you are late, your treatment time will need to be shortened since the treatment room (and therapist) is generally booked after your session. After a treatment you are welcome to spend additional time unwinding in the spa quiet room.
Cancellations - If you must cancel an appointment do give us as much advance notice as possible. Approximately 24 hours' notice is appreciated. Partial or full payment is required if insufficient advance notice is given and on all no show reservations.
Attire – Towels, robes and slippers are provided to keep you continually clothed. You are not expected to unclothe in front of anyone. You are kept covered except for the areas your therapist is treating. We do provide treatments that are clothed. If modesty is an issue, please let the receptionist know upon arrival. Lockers are provided for the safekeeping of your belongings.
Jewelry - If possible, leave your jewelry at home as you will not need it for your visit. If however, you have brought valuables, make certain that they are securely locked in the locker provided.
Communicating your preferences – If you are uncomfortable during your treatment or if you have any preferences, do let your therapist know. Also, feel free to ask questions. Your therapist will appreciate knowing your thoughts and clarifying any issues you may have.
Medical conditions - If you have any type of medical conditions, be sure to mention it when you book an appointment. Certain treatments may not be advisable for you. Also, before your treatment begins, let your therapist or esthetician know of any medical concerns. Tell your therapist if you're 'expecting'.
Payments and Gratuities – Payments are accepted in Cash, Checks and most major credit cards. Gift Cards are redeemed at face value and is not refundable. It may not used to purchase gift cards and may not be redeemed for cash. Gratuities are appreciated as a form of appreciation shown to your therapist.
Cell phones - Because the spa environment is a tranquil and stress-reducing experience, it's best to leave cell phones and pagers at home or turn them off before entering the day spa.
Children - Children are generally not allowed so that the day spa ambiance remains as relaxing as possible. Teens may be accommodated for certain services or at certain times.
Socializing - When in the quiet room and elsewhere in the day spa, be mindful of others. We
appreciate the conversations are kept at a low volume.
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